Free 15-Minute Discovery Call
Free online guidance on your child's learning or school choice. Request a time for approval.
Service Description
Request a free 15-minute online discovery call with John-Lloyd Williams. For parents in the UK or overseas, this is a chance to discuss your child's learning, school choice or support needs and identify a suitable next step. You may be considering an academic or cognitive assessment, a move between schools or countries, or help communicating with your child's school. Choose an available time and complete the request form. Your request will be reviewed before the appointment is confirmed; joining details will be provided for the online meeting. There is no charge and no obligation to purchase a service. Bring your questions; no documents or preparation are needed for this introductory conversation. The call helps establish which support may be appropriate. Assessments, written reports and ongoing advice are provided through the relevant paid service. Teachers and school leaders are also welcome to use this call to discuss professional development or school support.
Contact Details
71-75 Shelton Street, London, UK
07902 810458
info@williamsconsultancygroup.com
Cancellation Policy JLW Consultancy – Booking Policy This policy explains how bookings, payments, cancellations, and rescheduling work for services provided by JLW Consultancy. By booking with us, you agree to the terms outlined below. 1. Making a Booking • All bookings must be made through our online booking system or by contacting JLW Consultancy directly. • Bookings are confirmed only once payment (or deposit, where applicable) has been received. • You will receive a confirmation email with details of your booking. 2. Payment • Full payment is required at the time of booking unless otherwise agreed in writing. • Payments are processed securely through our website. • Schools and organisations may request invoicing arrangements, subject to approval. 3. Cancellations by Clients • Cancellations made 7 or more days before the session will receive a full refund. • Cancellations made 3–6 days before the session will receive a 50% refund. • Cancellations made less than 48 hours before the session are non-refundable. 4. Rescheduling • You may reschedule your booking up to 48 hours before the session without charge. • Requests made less than 48 hours before will be treated as a cancellation. 5. No-Shows & Late Attendance • If you do not attend your session without notice, no refund will be given. • If you arrive late, the session will still end at the scheduled time. 6. Cancellations by JLW Consultancy • In the rare event that JLW Consultancy needs to cancel or reschedule, you will be offered either: • A full refund, or • An alternative date/time for your session. 7. Safeguarding & Conduct • When working with families and children, safeguarding is our highest priority. Parents/carers must be present for all sessions with children. • We reserve the right to refuse or end a session if conduct is inappropriate. 8. Liability • JLW Consultancy is not liable for any indirect loss, costs, or expenses arising from cancellations, rescheduling, or technical issues beyond our control.
